Check out the patient reviews as they share their thoughts on our facilities and their experiences attending them. All the reviews are verified but full names are removed for confidentiality.
Staff are very helpful and welcoming as well as very knowledgeable. I felt safe and accepted by staff and peers. The program for recovery taught me a lot about myself and addiction. I feel like over the course of three months Ive been given tools to help me in my recovery.
overall my treatment was good and a success, there were a few things that i was dissappointed with and/or didnt agree with but the general treatment outweighed these and i got to air my concerns often and read out written work regularly. I am grateful for completing treatment.
18 months sober this week, all thanks to you guys :-)
Wow, that'sÂ great news well done.
I,ve been here for 28 days, completed, the counsellors and the staff were very helpfull towards my recovery.
Overall I had a great experience at Runcorn. I did feel there were many inconsistencies and mis communications between managament, staff and the comminity. However, the treatment I received through the steps program, my councilor and support workers was great. Their help has been invaluble.
Hi Thank you for your feedback we will look into the communication issue I am pleased your experience was positive.
I think the recovery side of it is brilliant. This is my second time in treatment I have done the strengths program and Matt my counsellor really helping me. I have learnt so much more. Vicky's groups on Anger Management really helped me
Overall very happy. It did its purpose. I would recommend treatment to anyone seeking recovery from addiction.
Excellent programme and benefited massively from the process groups. This is my third rehab and for the first time I am walking out with a clear mind and understanding of what I need to do to stay clean.
I really appreciate the care and support received during my treatment. I have made friendships with my peers and way we supported each other has been invaluable. Enabling me to carry on with the rest of my life.
Coming in i was worse for wear to say the least, the staff was very helpful and supportive . The councillors have always been very helpful, I choose the 12 step method which i found very useful and plan to continue with this form of recovery. I found the meetings very helpful and will definitely move forward with it.